The training is based on the core concepts of being accountable: See It, Own It, Solve It, Do It. It actively teaches team members to stay focused on goals, keep a good attitude and give effective feedback to each other.
The training started in July 2011 and was completed by all 27 plant locations and Sioux Falls team members – more than 1600 team members total. The Accountability Training will be ongoing at the company with new team members receiving the training as they are welcomed to POET.
As training was completed, general managers noticed some of the Oz Principle models and tools taking hold in their locations. Team members were taking initiatives to recognize others achievements, giving constructive feedback and applying the principles in their own ways unique to their positions.
POET Biorefining – Preston, Minn.
This fall, POET Biorefining – Preston had two very large projects taking place within the plant. They had a corn oil installation project and fermenter lining project going on at the same time.
Working on the projects were several groups that all had to stay in communication with each other – team members at POET Biorefining – Preston, POET Design & Construction, POET Plant Management and POET Biorefining – Hanlontown as well as numerous subcontractors and vendors.
“They were all a part of the team to accomplish the mission,” said General Manager Rich Eichstadt. “And that they did!”
“The really remarkable thing is that this is not unique to POET Biorefining – Preston,” Eichstadt added. “The diversity and number of plants, departments and people are a rich resource. The cultivation and nurturing of this resource through the OZ program does show results not only at Preston but at all our locations.”
Chris Hanson, Technical Manager at Preston said, “It is really gratifying to see something like this work and see people actually put the OZ principles into practice.”
POET Biorefining – Gowrie, Iowa
At POET Biorefining – Gowrie, a “Wall of Oz” has been implemented. It simply displays tasks that are measurable, who owns it and the expectations of each owner.
“At first many thought this generated extra work and then they quickly realized that it actually gives them credit for what they are already supposed to be doing, and at the same time it will display opportunities that need to be addressed,” said General Manager Gary Eischeid. “We are currently in communications with several other POET plants who have also adopted this great program.”
POET Biorefining – Marion, Ohio
In POET Biorefining – Marion, Ohio, the management team started highlighting team members who exemplified the Oz principles.
Each month in team meetings and on the team member communications system, projects are recognized that were completed solely by team members individually or in a small group.
“This recognition is a small token of appreciation for how important individual accomplishments are to the success of POET Biorefining – Marion,” said General Manager Cliff Brannon.